Resources

Use & Care Videos

At Western Fireplace Supply, maximizing your fireplace experience starts with proper use and care. Our Use & Care Videos offer essential maintenance tips, operation instructions, and safety practices for your fireplace or stove. Whether you’re a new owner or need a refresher, these videos provide valuable insights to ensure your heating solution operates efficiently and safely.
How to use your wood moisture meter.
Use battery backup to start your fireplace with a remote or wall switch.
Changing the batteries on your GreenSmart system.
Basics for on/off, flame height, fan, and thermostat control with or without a remote.
Safety precautions, common fixes, and when to contact a dealer or utility company.
See the best methods, products, and tips to access the glass.
What do you do if you change your remote control and any electronics or add a fan?
It's a simple step to get out of lockout mode for your gas insert or gas fireplace.
Locate the rating plate, which can be found in slightly different places depending on your model.
Synchronize a Smart-Stat or Smart-Batt remote control with the receiver in your control panel.
Enjoy touch control of all functions of the fireplace, including thermostat settings.
Use the wireless wall switch for simple on/off and control of Cold Climate mode.
Easily control your pilot light, flame height, blower speed, accent lighting, and more.
GreenSmart2 Common Questions and Answers
GreenSmart2 Wall Mount Control Users Guide